It is not always what you say but how you say it. Develop strong communication techniques to hold valuable client discussions (1.0 CPD).
For the better part of every day, we are communicating with our clients. These discussions occur on a formal basis – gathering preliminary information, following up on issues, obtaining facts, presenting conclusions – and on an informal basis as we build relationships. Most times we are on the same page as our clients but there are other times when we must hold challenging conversations. Our ability to exchange ideas, voice our perspective and understand our client’s viewpoint all tie back to communication. This verifiable CDP course for CPAs help participants understand the different methods of communication and how to make the most of each. Many times, it is not what you say but how you say it. Developing communication strategies will provide a great benefit for partners and staff and in turn, will help strengthen relationships with clients.
$70.00
Kirsten uses her knowledge and expertise built from over 30 years of experience in public practice. She is recognized for her technical knowledge and practice style along with her drive, passion and leadership. She is innovative with a results-oriented approach. READ MORE
ASK KSA provides consulting and advisory services to small- to mid-sized practitioners to help them save time and achieve peace of mind by meeting the requirements of public practice. We provide practical solutions to SMPs on conducting effective and efficient engagements. READ MORE
The standards are constantly changing and there are other evolving shifts in the profession making it challenge to keep up to date. Each month ASK KSA releases an update on technical requirements, practice management and professional development topics. SIGN UP