Refund Policy

At ASK KSA, we are committed to providing high-quality digital courses to our customers. To ensure clarity and transparency, please review our refund policy for all digital courses:

Refund Policy
Refunds will only be considered under the following conditions:

1. Technical Issues:

   • If you experience technical difficulties that prevent you from accessing the course material, please contact our support team at askksa@ksaconsultinginc.com within 7 days of your purchase. Our team will work with you to resolve the issue. If the issue cannot be resolved within 7 days, a full refund will be issued.

2. Misrepresentation:

   • If the course content is significantly different from what was advertised, please contact our support team at askksa@ksaconsultinginc.com within 14 days of your purchase. Provide detailed information about the discrepancies. We will review your case and if we find that the course was misrepresented, a full refund will be issued.

3. Duplicate Purchase:

   • If you accidentally purchase the same course more than once, please contact our support team at askksa@ksaconsultinginc.com within 7 days of the duplicate purchase. A full refund will be issued for the duplicate transaction.

To request a refund, please follow these steps:

1. Contact our support team at askksa@ksaconsultinginc.com with your order number, the email address used for the purchase, and a detailed description of the issue.

2. Our support team will acknowledge receipt of your request within 2 business days.

3. We will review your request and respond within 7 business days with our decision.

Important Notes

• Refunds will be issued to the original payment method within 14 business days of approval.

• We reserve the right to refuse a refund if we determine that the refund policy is being abused.

For any questions or concerns regarding our refund and return policy, please contact us at askksa@ksaconsultinginc.com.

Thank you for choosing ASK KSA PD. We appreciate your understanding and support.